When I tell people I help non-native English speakers to become better communicators, I often get this response -- “There’s this guy I work with … How do I tell him I can’t understand him without insulting him, or coming across as condescending?”  

Communication Breakdown

People often won’t say an...

I heard that once, on the radio, and it stuck. It's so true -- We don’t just hear sound, we feel it. Sound doesn't just trickle into our ears, it goes straight to our guts -- and that visceral reaction communicates a myriad of messages, whether we mean it to or not.  

Picture yourself stuck in traf...

When you think about people with enormous presence, who comes to mind? Nelson Mandela?  Hillary Clinton?  Morgan Freeman?  Who in your personal life has presence and why? 

In his book “Living Presence,”  Kabir Helminski describes it this way:

“Presence is the way in which we occupy space, as well ...